-CANCELLATION OF ARTWORK BEFORE COMPLETION-
If a customer wishes to cancel a portrait before it is completed, a refund of 75% of the total cost of the portrait is agreed.
I hope that you love your custom artwork! However, if you are unsatisfied with the final product, please notify me at firstname.lastname@example.org within 7 days of its arrival. If changes can be made, I will gladly make them; however, if they cannot, a 30% refund will be guaranteed once the client has returned the portrait in its original condition within 14 days of the complaint. The customer must pay the cost of shipping.
In order to avoid this particular situation, a photograph of the finished piece will be sent for approval before shipping, at which point changes can be made.
I retain copyright on all artwork I produce and reserve the right to use the artwork created for prints and promotional material. If you do not want your artwork used in this way, please inform me upon ordering.